COVID-19 Updates

New Zealand is currently at Alert Level 2 . More information on current alert level.

Ranfurly Veterans’ Trust’s Covid-19 Updates

Information Sheet

Welfare Factsheet (All-of-Government) [PDF, 244 KB]

Self-isolation [PDF, 1.5 MB]

COVID-19 What you need to know [PDF, 174 KB]

Welfare Assistance

If you know of anyone who is not able to get food and don’t have a family member that can assist them please contact your local Civil Defence.

Your local Civil Defence Emergency Management (CDEM) Group operates 7 days a week from 7am to 7pm. The phone number for your local CDEM group is below.

Northland – 0800 790 791
Auckland – 0800 222 296
Waikato – 0800 800 405
Bay of Plenty – 0800 884 222
Hawke’s Bay – 0800 422 923
Tairāwhiti – 0800 653 800
Taranaki – 0800 900 077
Manawatū-Whanganui – 0800 725 678
Wellington – 0800 141 967
Marlborough – 03 520 7400 or
Nelson – 0800 50 50 75
Canterbury – 0800 24 24 11
West Coast – 03 900 9329
Otago – 0800 322 4000
Southland – 0800 890 127 or
Chatham Islands – 03 305 0033 ex 715

Find out more information here.

Veterans’ Affairs’ Update

Visit Veterans’ Affairs’ website for more information.

Information on life and business at Alert Level 2

What life will look like at Alert Level 2

Life at Alert Level 2 means you can resume many of your everyday activities — but you have to do so safely.

  • All businesses can open to customers if they can do it safely. This will help to get people back to work.
  • You can go in-store at businesses.
  • Tertiary education facilities, schools and Early Learning Centres will be open for all ages.
  • You can travel between regions.
  • Initially, gatherings like weddings, religious ceremonies and social gatherings can have up to 10 people.
  • You can safely connect and socialise with close friends and family, in groups of 10.
  • You can visit local cafes, restaurants, bars and pubs to have a meal.
  • You can return to your regular recreation activities, at first keeping to 10 people.

Go to for more information .

Government Helpline

Got symptoms or have health questions?

Call your GP before you visit. Or call Healthline on 0800 358 5453.

Not sure who to talk to?

If you’re not sure what assistance may be available, or you don’t know who to contact for help, phone the Government Helpline on 0800 779 997 (8am – 1am, 7 days a week).

For support with anxiety, distress or mental wellbeing

You can call or text 1737 to talk with a trained counsellor for free, 24 hours a day, 7 days a week.

For questions about your child or baby’s health or wellbeing

Call Plunketline if you have questions about your child or baby’s health or wellbeing on 0800 933 922 and speak to a Plunket nurse. Plunketline runs 24 hours a day, 7 days a week

Financial support

If you’ve lost your job or can’t work at the moment you may be able to get a benefit or some other financial help. And whether you’re working or not, if you’re struggling to meet your living costs or get an unexpected bill, you may be able to get assistance. Even if you don’t think you qualify, call Work and Income to talk about your situation on 0800 559 009 or visit

Accommodation support for self-isolation

If you need help with accommodation to self-isolate, including if you’re returning to New Zealand from overseas, contact the Temporary Accommodation Service at the Ministry of Business, Innovation and Employment (MBIE). MBIE is working with other government agencies to assist those affected in finding suitable temporary accommodation. Temporary accommodation is not income or asset-tested. There will be a cost for temporary accommodation, but if you ordinarily reside in New Zealand, you can contact the Ministry of Social Development (MSD) to see if assistance is available to meet this cost. To register your details, please call the MBIE Temporary Accommodation Service on 0508 754 163

Tenancy information

If you are the tenant or landlord of a rental property, you can find information on your rights and obligations at or by phoning 0800 TENANCY (0800 836 262).

Animal welfare

If you’re concerned about an animal’s welfare phone the Ministry for Primary Industries (MPI) on 0800 008 333

In an emergency, always call 111